FAQ
WHERE IS MY ORDER?
Once your order has shipped, you'll receive a shipping confirmation email containing your tracking information. Use the tracking link in that email for the most accurate carrier updates.
Please allow up to 48 hours for tracking information to begin updating after you receive the shipping confirmation.
HOW LONG DOES SHIPPING TAKE?
Orders are typically processed within 1–3 business days. During launches or high-volume periods, processing may take up to 10 business days.
U.S. standard delivery typically takes 3–7 business days after fulfillment. International delivery times and available shipping methods vary by destination and are displayed at checkout.
DO YOU SHIP INTERNATIONALLY?
International shipping availability, delivery estimates, and shipping methods are shown at checkout based on the destination.
International customers are responsible for any customs duties, taxes, or import fees charged by their country. Street Spirit Motorsport does not control these charges.
WHY DO YOU ASK FOR MY PHONE NUMBER?
A phone number may be requested at checkout for delivery purposes. Shipping carriers may use it to resolve address problems, delivery issues, or customs-related questions. It is not used for marketing without your consent.
CAN I CHANGE OR CANCEL MY ORDER?
Contact us as quickly as possible at streetspiritmotorsport@gmail.com if you need to change an order or correct the shipping address.
We cannot guarantee changes or cancellations once an order has entered production or shipped. Please double-check your items, sizes, and address before completing checkout.
WHAT IS YOUR RETURN POLICY?
Return requests must be submitted within 10 days of delivery. Items must be unworn, unused, unwashed, in their original condition, and include their original tags and packaging.
Returns must be approved before being mailed back. Sale, promotional, discounted, and clearance items are final sale. Original shipping costs are non-refundable unless the return resulted from a defect, damage, or an error on our part.
To request a return, email streetspiritmotorsport@gmail.com with your order number.
WHAT IF MY ITEM ARRIVES DAMAGED OR INCORRECT?
Inspect your order when it arrives. If an item is damaged, defective, or incorrect, email streetspiritmotorsport@gmail.com as soon as possible with your order number and clear photos of the item and packaging. We'll review the issue and work to make it right.
HOW DO I CHOOSE THE CORRECT SIZE?
Use the SIZE GUIDE located next to the size options on each apparel product page. Measurements differ between T-shirts, pullover hoodies, and zip hoodies, so check the guide for the specific item before ordering.
HOW SHOULD I CARE FOR MY APPAREL?
Follow the care instructions shown under CARE & PRODUCT DETAILS on the product page. For best results, wash garments inside out in cold water with similar colors and avoid ironing directly over printed artwork.
STILL HAVE QUESTIONS?
Email us at streetspiritmotorsport@gmail.com or use our Contact page. We'll respond as soon as possible.
Thank you for supporting Street Spirit Motorsport LLC.